To make a purchase you can search for a product in one of two ways
a) by using search shop box or b) by clicking on shop in the title
bar menu then on browse the product categories when the shopping page
opens . After selecting the required item, clicking on in cart (trolley
icon) after the products details will lead you to the products you
have added to your cart. Clicking on checkout will bring you to the
login or sign in where you will have to submit your details before
proceeding to the final payment procedure.
Medicines sold from this web site are done so solely at the discretion
of the pharmacist after establishing the appropriateness of the treatment.
In the case of P medicines this will involve a series of questions
and in certain circumstances this may result in a telephone call from
our pharmacist or referral in person to a pharmacist local to you.
Due to UK law prescription medicine sales are restricted to U.K. patients
only.
All orders for products are subject to availability. In addition Vantage
pharmacy reserves the right to refuse to supply any individual, group
of individuals or company for any reason whatever. This website should
be regarded as an invitation to treat. A confirmation email is notification
that we have received your offer on our website. There is no binding
contract for the purchase of products ordered via this Website until
Vantage pharmacy issue a point of a sale invoice following checking
of orders by a pharmacist. In the event that Vantage pharmacy decides
not to meet your order, Vantage pharmacy will refund any money you
have paid within a reasonable time.
Credit card payment.
If you are shopping from overseas place your order and your credit
card company will convert the transaction to your own currency.
We accept Visa, MasterCard and American Express. We do not charge
for any item until it is ready to ship. Backordered items are not
charged until they are shipped. You may send your credit card information
via phone, fax or normal mail.
Shipping And Handling is charged at
cost and varies with destination. For security timed delivery options
are not available. Delivery in the U.K. is free on orders over £40
excl VAT. Orders below this are based on postage rate for Royal Mail
Special Delivery (signature on delivery). Please note that we reserve
the right to make a surcharge of £5 when orders are not delivered
or have to be redelivered due to the absence of a recipient to sign
for that order.
For overseas delivery there is an additional delivery charge dependent
on destination and weight of goods. Upon ordering we will e-mail you
with the details of the extra cost. Please see the table of weights
and costs below as a guide.
Below are the postal charges defined by area zone and weight. All
orders are sent by air recorded delivery.
Your signature will be needed upon receipt of your goods.
| INTERNATIONAL DELIVERY |
| Weight |
Europe £ GBP |
North America,
Far East £ GBP |
Middle East, Near East,
Africa, South America £ GBP |
| 0-100g |
3.60 |
3.69 |
3.75 |
| 120-300g |
4.22 |
5.29 |
5.55 |
| 320-600g |
7.20 |
13.39 |
15.42 |
| 620-900g |
11.20 |
23.9 |
28.00 |
| 920-1200g |
9.10 |
18.64 |
21.72 |
| 1220-1500g |
13.30 |
29.14 |
34.32 |
| 1520-2000g |
16.80 |
37.89 |
44.82 |
Delivery Schedule. We endeavour to dispatch
your orders as quickly as possible and will let you know if there
are any problems to delay delivery. Normally your order will take
3-5 business days.
Back Orders If your item is not in stock,
we will back order for you. You will be emailed with the option to
cancel your order if you would rather not wait. Please allow 6-8 weeks
for some items.
Tax Charges For orders made from the
UK or the European Union, 17.5% VAT is added. All other orders (shipped
and paid for outside the EC) are VAT free. The purchaser is responsible
for any Import Duty and/or Taxes that may be charged by their own
country. Please note, that you may be liable for customs duties on
your order when it reaches your country. We do not collect or control
these charges, and we cannot predict what they will be. For more information
and restrictions on importation of medicines and health products you
may wish to contact your local customs office before ordering.
ZERO VAT Some products are designed specifically
to aid disability or severe injury can be purchased exempt of VAT.
If you are registered disabled or have a long-term medical condition,
you may qualify. If you do you can print off the exemption form and
post to us so we can make sure no VAT is charged on your order of
these items.
You must be sure of your eligibility for VAT relief before completing
the declaration.
Section 39.2 of the VAT Act 1983 provides for severe penalties for
anyone who makes use of a document which they know to be false for
the purposes of obtaining VAT relief.
The goods ordered must be for your personal or domestic use only.
We can only accept an original document. Photocopies, facsimiles or
electronic transmission are not acceptable.
The VAT relief does not apply to the posting and packaging charges.
We retain the completed form for presentation to the VAT office only.
It will not be used for any other purpose. Certain items for incontinence
are zero-rated for VAT .These products differ from those products
in the Home Health Catalogue which require a signed declaration of
VAT eligibility by the customer for presentation to HM Customs and
Excise.
This move has been taken by Customs and Excise to help improve accessibility
to these products. However various conditions apply:
The customer must be living in their own home. Supplies to 'institutions'
i.e. nursing homes, hospitals and the NHS are NOT eligible to zero-rating
on these goods
Bed protection items are NOT eligible for VAT relief
Where any of the following purchases are made, a signed declaration
MUST be obtained from the customer:
more than 200 disposable pads
more than 50 washable pads
more than 5 collecting devices (e.g. urinals)
more than 10 pairs of waterproof or leak proof underwear
We will not process an order which exceeds these quantities without
a valid exemption
Guarantee we guarantee your satisfaction.
All of our products come with a 30-day no quibble guarantee. However,
shipping charges will not be refunded.
Contact Us If you need to contact us
please email us at: sales@vantage-chemist.co.uk
, alternatively, you can phone or fax us on 01509 506564(International
+44 <phone without first zero>) or write to us at: Vantage Pharmacy
,14-20 Field Street,Shepshed,Leics.LE12 9AL
